BitStream Support Services
Count on the professionals at BitStream to help you cut the cost and complexity of supporting your home or business hardware, software, and network environments. We offer a comprehensive portfolio of services for environments of all sizes and all types. We can simplify your life with single-point-of-accountability lifecycle support; rapid-response coverage; and flexible service plans to suit your needs and budget.
BitStream offerings range far beyond standard product support to: deployment services for risk-reducing installation and startup, implementation, and integration; availability services to help you proactively reduce downtime and meet your service-level commitments through industry-leadership in mission critical environments; performance services providing objective technical assistance to help you make the most of your IT investments; and innovative support management services such as BitStream’s online Help Desk and Ticketing System to track your trouble issues and insure on-time and on-budget resolution.
If you are an existing BitStream customer, please go to our intranet site at http://office.BitStream.org to log in and submit any help desk issues and concerns. Otherwise, please contact one of our service representatives at 561-247-3889 today.